Oversee all aspects of the hotel’s daily operation to ensure proper training of staff, delivery of high-quality service and expedient resolution of issues. In addition to being a proven leader, the general manager must be a strong communicator, resourceful and ..
Responsible for the development of market segments and solicitation of catering of new customer relationships while maintaining existing relationships with corporate and social accounts while consistently striving to maximize revenue and promote relationships through effective negotiation of services.
Solicit catering business attaining client satisfaction with all functions booked. Create repeat customers by making and exceeding sales goals in an effort to generate profits.
Greet and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrade guests as required. Promotes hotel services, amenities and upsells products to the guests.
Audit, balance and report on the various areas of the hotel to provide accurate, timely information’ and to ensure company and Hotel policies and procedures are followed. Respond in a professional and courteous manner to all guests by providing accurate ..
Maintain the physical functionality and safety of the hotel, including, but not limited to, guest rooms, public areas and employee areas.