Jennifer Chen, Deputy CEO / COO, Executive VP
Ms. Chen has had extensive experience working with global investments and has advised major companies across different industries. An avid traveler herself, Ms. Chen enjoys delivering the guest perspective when managing Friendwell’s hotel operations. She looks to drive revenue through intensifying Friendwell’s guest service culture.
Diana Wei, Chief Internal Auditor
Ms. Wei possesses many years of diverse business experience which she bestows upon Friendwell Management, including accounting, budgeting, and treasury functions. Ms. Wei is a Certified Public Accountant. Additionally, Ms. Wei holds degree in Masters in Economics from University of Texas at Austin.
Margarita Lopez, Chief Human Resources Officer
Ms. Lopez has over 15 years of experience in the human resources field. She is a proven leader with significant success collaborating with all levels of management to provide HR policies, strategies and tactics. Ms. Lopez’s role with MH&R utilizes these skills for employee relations, recruiting, performance management and training. She has gained her experience at reputable management companies such as Benchmark Hospitality, Dolce Hotels and Resorts, and Interstate Hotels and Resorts.
Jonathan Lin, Deputy Chief Operating Officer
Mr. Lin leapt into management during his college years at the University of Texas at Austin. With the early start, Mr. Lin had accrued hotel’s General Manager experience at an early age. His General Manager highlights included RGI growth award from IHG and distinguished guest survey scores for a hotel nearing the end of the PIP cycle. Mr. Lin used his hospitality operation experience in conjunction with his foundation in statistics and arithmetic to develop an ERP system for the company, using technology to provide the management process with efficiency and clarity.
Christopher Akoury, Brand Relations
Mr. Akoury has over 18 years of hospitality experience. He is a proven leader that has led hotels from the General Manager level, overseeing multi-million dollar renovations, and delivering consistent customer service results & revenue growth for ownership groups. His most recent tenure before Friendwell was with Hilton Worldwide for 9 years and prior to that another 9 years with Interstate Hotels and Resorts.
Dan Ingenbrandt, Director of Finance
A graduate of Rider University with a B.S. in Accounting, Mr. Ingenbrandt joins the Friendwell Management team with over 30 years of hospitality experience. He leads the corporate accounting team providing the hotel portfolio with timely support and financial information to make strategic decisions to maximize revenue and improve operational efficiencies. Dan has worked in all facets of hotel operations including conference center, full and limited service brands, which provides a well rounding approach to finding the balance between customer, associate, and owner satisfaction.
Joe Mazza, Regional Director of Loss Prevention
Mr. Mazza joined Friendwell with over 25 years of service in Law Enforcement and Narcotics for the state of New Jersey. Joe has managed Friendwell’s Loss Prevention and Security efforts over the last 10 years. Friendwell’s Loss Prevention department proactively monitors all life safety systems and related laws for our hotels. In addition, Mr. Mazza is consistently putting new programs in place to ensure the safety and security of our guests and employees.