The Hotel Director of Engineering is responsible for the overall maintenance, safety, and physical condition of the hotel property. This role ensures that all building systems, guest areas, back-of-house spaces, and grounds are maintained to brand standards while providing a safe, functional, and comfortable environment for guests and employees. The Director of Engineering leads the Engineering Department through proactive planning, preventive maintenance, regulatory compliance, and effective team management.
The Director of Engineering also serves as a subject matter expert, providing engineering support and guidance to other departments as needed.
We are a drug-free workplace and participate in E-Verify.
Roles and Responsibilities: This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
Essential Duties and Responsibilities
- Oversee all engineering, maintenance, and facilities operations for the hotel
- Ensure the hotel is maintained in a safe, clean, and operational condition at all times
- Develop, implement, and manage comprehensive preventive maintenance programs for HVAC, electrical, plumbing, fire/life safety, elevators, kitchen equipment, and structural systems
- Ensure timely response to maintenance requests, emergencies, and safety hazards
- Lead seasonal and emergency preparedness planning, including snow and ice removal, storm readiness, and extreme weather response
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to identify and correct deficiencies
- Ensure compliance with brand standards, safety regulations, and all local, state, and federal codes
- Coordinate and oversee contractors, vendors, and service providers
- Prepare and manage departmental budgets, capital expenditures, and energy management initiatives
- Maintain accurate records, logs, inspections, and compliance documentation
- Recruit, train, schedule, and evaluate engineering staff to ensure performance expectations are met
- Collaborate with hotel leadership to support guest satisfaction, operational efficiency, and asset protection.
- Communicate property conditions, risks, and maintenance priorities to senior management.
Safety and Compliance Responsibilities
- Ensure immediate correction of any condition that may pose a safety risk to guests or employees
- Lead fire and life safety programs, emergency drills, and inspections
- Ensure proper handling, storage, and use of tools, equipment, chemicals, and materials
- Promote a culture of safety, accountability, and preventive maintenance
Requirements: Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including nights, holidays and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Education and Experience
- Minimum of seven (7) years of hotel engineering or facilities management experience, including leadership responsibility
- Strong working knowledge of hotel building systems and infrastructure
- Experience with preventive maintenance programs and capital planning
- Ability to manage multiple priorities in a fast-paced hospitality environment
- Strong leadership, communication, and organizational skills
- Ability to respond to emergencies and work flexible hours, including nights, weekends, holidays, and severe weather events
Physical Requirements
- Ability to walk the property and inspect facilities regularly
- Ability to lift, carry, and operate tools and equipment as required
- Ability to work extended hours during emergencies or high-occupancy periods
Performance Expectations
- Consistent maintenance of a safe, well-functioning hotel environment
- Proactive identification and resolution of maintenance and safety issues
- Adherence to brand standards, policies, and regulatory requirements
- Effective planning, communication, and follow-through
NOTICE:
Friendwell Managed Hotels function twenty-four hours a day, seven days a week, 365 days a year. As a part of the hospitality industry, a hospitable service atmosphere must be maintained at all times. All employees are required to project a friendly, welcoming, and positive attitude.